Crystal Serenity

5 reviews | 383° place out of 697
93.46
Details
  • Shipyard Chantiers de l'Atlantique
  • Year 2003
  • Length 250.00 m
  • Beam 32.20 m
  • Tons 68,870 gt
  • Decks 9
  • Cabins 545
  • Passengers 1090
  • Crew 650
  • Crew/Pax ratio 1 : 1.68
  • Currency USD
  • Language English
  • Flag Bahamas
Description

Crystal Cruises’ latest new construction is a ship dedicated to the ultra-luxury cruise market. Having had a long operational life, it has undergone several updates to the interiors to keep it in step with the times. Crystal Serenity, the first ship to have been designed with an ample outside walk on the level of the main public areas, distinguishes itself for its décor that is somber and elegant. Obviously the strong point is the exceptional services, a requirement for the niche public such as the passengers that choose this company.
Matteo Martinuzzi

93.46 Global rating
5 reviews
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Final evaluations
Filters
Sherilin P @SherlPri Contributor (2) 13/09/2023
86.28

Professionalism and Elegance

I liked

I didn't like

Comment

The ship is beautiful, elegant, and luxurious. Our vacation turned out to be wonderful thanks to the excellent services offered by Crystal and its entire crew. The itinerary also played its part, with fantastic destinations that we could explore in depth thanks to the tours organized by Crystal. The food was consistently excellent and varied. Our cabin was very comfortable, well-furnished, and, most importantly, well-maintained by our cabin attendant. Onboard entertainment, including music and games, was satisfying, with a talented group of dancers and singers.


Cruising area
Northern Europe, Svalbards, Greenland
Experience
Cruised (7 days)
Language
English
Period
Sep 2023
Who cruised?
Friends
Nationality
United Kingdom

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John B @John20 Expert Contributor (10) 08/12/2020
89.69

Best service ever experienced

I liked

I didn't like

Comment

Really great service, kind staff, perfect housekeeping. Also great food and very nice cruise ship. Higly recommended.


Cruising area
Western Mediterranean
Experience
Cruised (6 days)
Language
Italian
Period
Nov 2018
Who cruised?
Couple
Nationality
United Kingdom

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Adelina C @Adelina Contributor (2) 13/08/2019
97.11

My best cruise

I liked

Service

I didn't like

Comment

the best service ever experienced on a cruise. Incredible catering, lots of attention to guests. An exclusive itinerary between China and Japan. A cruise to remember.


Cruising area
Asia
Experience
Cruised (14 days)
Language
English
Period
Apr 2016
Who cruised?
Couple
Nationality
United States

Ports of call: Shangai, Beijing, Incheon, Jeju Island, Pusan, Fukuoka, Shimizu, Tokio

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Abelardo S @Abelardo Contributor (4) 13/03/2019
95.70

Uma semana no Caribe

I liked

O melhor serviço já experimentado

I didn't like

poucas paragens no itinerário

Comment

É a empresa de cruzeiros que ofereceu o melhor serviço que já experimentei. Cozinha requintada, gentileza, grande eficiência. Um cruzeiro verdadeiramente especial, que espero poder fazer novamente, mais cedo ou mais tarde.


Cruising area
Caribbean
Experience
Cruised (7 days)
Language
Portuguese
Period
Jan 2010
Who cruised?
Couple
Nationality
Brazil

Ports of call: Miami, Grand Turk, Grand Cayman, Key West

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Mary F @MaryCruise Expert Contributor (10) 11/03/2019
98.50

Pacific Coast Panorama!

I liked

restauranter

I didn't like

Comment

Et veldig fint cruise, med god service, godhet og en veldig godt planlagt reiserute


Cruising area
USA West Coast and Hawaii
Experience
Cruised (14 days)
Language
French
Period
Dec 2018
Who cruised?
Couple
Nationality
Norway

Ports of call: Los Angeles, San Francisco, Santa Barbara, Ensenada, Puerto Vallarta, Mazatlan, La Paz, Cabo San Lucas, San Diego

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