Craig S @Craigscruises Reviewer (23) 02/11/2021
83.09

Great new product, some changes needed

I liked

Great design , back to the old style Costa that works well . Good food service and style.

I didn't like

Bad entertainment in the theatre , the bars the clubs . Not good at all

Comment

Cruise number 55 Costa Cruises – Costa Firenze 21st October to 28th October 2021 Cabin number: 9205 - Forward ship , Deck -9 : Premier Suite Total pax : 4500 , Crew : 1278 : Decks : 18 Cruise for 7 nights Eventually we get to cruise on the brand new ship after a delay in delivery and Covid pandemic. Pushing back this inaugural 3-month season by 18 months. The embarkation went very smoothly from bags drop off to check in, then the full PCR test paid for by Costa Cruises. Got to our suite around 4pm to find our luggage in the cabin and the concierge (Henry) awaiting our arrival. Fruit basket and bottle of Ferrari champagne all a warm welcome. Our Premier Suite was well laid out, very well decorated and structured. Entertainment a total disaster the cruise director not to be seen . Amazing Elite restuarant with wonderful staffing Everlyn, George, Maria and RT fantastic.


Cruising area
Eastern Mediterranean
Experience
Cruised (7 days)
Language
English
Period
Oct 2021
Who cruised?
Couple
Nationality
United Kingdom

Ports of call: Barcelona – Marseille – Savona - Civitavecchia –Naples – At Sea – Palma (Majorca) -Barcelona

Embarkation and disembarkation
  • Embarkation
State room
  • Comfort and design
  • Cleaning/Maintenance
Common areas
  • Comfort and design
  • Cleaning/Maintenance
Staff
  • Kindness
  • Efficiency
On board services
  • Gym and Spa
  • Shops
  • Theater shows
  • Internet service / Wi-fi
  • Casino
  • Baby club / Teen club
  • Guest service
  • Entertainment
  • Bar service
Food
  • Main restaurants quality
  • Buffet restaurants quality
  • Speciality restaurants quality
Final evaluations
  • Would you cruise this ship again?
  • Do you recommend this ship?
  • Value for money
  • Language assistance

Share on | |