New style Not always the best
Fast embarkation and good size terrace suite , excellent service in MDR and suite stewards .
Awefull design with no real theater , very aveerage entertainment team and outdated cruise director
We only had one excursion well organised .When it comes to the issues of cancellations due to low numbers or languages not spoken this is a ongoing problem with Costa and really needs to be sorted out. Rather do not advertise an excursion if you know you can’t provide it in either English or German. The evening entertainment on board, design flaw exists with this lack of for thought in creating a 3-deck high colosseum which has max seating capacity of +-800 (for 5600 pax)with a load of LED screens dotted around. This means unless u miss your set dinner you will never get to be seated for any show. The second venue Teatro San Remo also holds max 1000 again not the traditional size theatres you find on the older ships which is far better than these restricted in both audience and the same repetitive acrobatic and flying rope /hoop acts. Even the Voice at sea felt squashed in and not as effective.
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Embarkation
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Comfort and design
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Cleaning/Maintenance
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Comfort and design
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Cleaning/Maintenance
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Kindness
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Efficiency
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Gym and Spa
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Shops
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Theater shows
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Internet service / Wi-fi
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Casino
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Baby club / Teen club
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Guest service
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Entertainment
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Bar service
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Main restaurants quality
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Buffet restaurants quality
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Speciality restaurants quality
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Would you cruise this ship again?
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Do you recommend this ship?
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Value for money
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Language assistance