Disaster on the Danube
I liked
Good bar and dining service.
I didn't like
Unprofessional senior staff on the ship. No plans to cover COVID contingencies, or to initiate contact tracing.
Comment
Incorrect COVID forms sent to us before departure. Pre-excursion was not as advertised. COVID outbreak on ship caused Serbia and Croatia to refuse us entry. Viking is not complying with their own Passenger Contract, regarding refunds. Program Director had no plans for COVID and hid information from guests
Cruising area
Europe
Experience
Cruised
(8 days)
Language
English
Period
Sep 2021
Who cruised?
Couple
Nationality
United States
Ports of call: Bulgaria, Serbia (Cancelled), Croatia (Cancelled), Hungary.
Embarkation and disembarkation
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Embarkation
State room
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Comfort and design
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Cleaning/Maintenance
Common areas
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Comfort and design
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Cleaning/Maintenance
Staff
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Kindness
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Efficiency
On board services
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Gym and Spa
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Shops
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Theater shows
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Internet service / Wi-fi
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Casino
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Baby club / Teen club
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Guest service
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Entertainment
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Bar service
Food
-
Main restaurants quality
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Buffet restaurants quality
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Speciality restaurants quality
Final evaluations
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Would you cruise this ship again?
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Do you recommend this ship?
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Value for money
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Language assistance