76.38
Could be a lot better
I liked
room for improvement
I didn't like
see comments
Comment
Cruise number 49 Arosa river cruise ship - Arosa Aqua 15th December - 19th December 2017 Cabin number : 225.- midship , Deck 2 - Balcony Cabin Total pax : 204 , Crew : 54: Decks :4 Cruise for 5 nights Inclusive excursions of your choice , great Christmas markets at every stop, Best ports of call Basel , Strasbourg and Heidelberg. the other ports had very long transfer times Service good , housekeeping good, only issue is that at the time we went it was still a German language cruise company only. However since May 2018 it has been bought by a British company and now offers English / German and French speaking on board. 2018 star grading - 3.5
Cruising area
Europe
Experience
Cruised
(5 days)
Language
English
Period
Dec 2017
Who cruised?
Couple
Nationality
United Kingdom
Ports of call: Cologne / Rudesheim / Speyer (Heidelberg) / Strasbourg / Basel / Mainz / Koblenz Cologne
Embarkation and disembarkation
-
Embarkation
State room
-
Comfort and design
-
Cleaning/Maintenance
Common areas
-
Comfort and design
-
Cleaning/Maintenance
Staff
-
Kindness
-
Efficiency
On board services
-
Gym and Spa
-
Shops
-
Theater shows
-
Internet service / Wi-fi
-
Casino
-
Baby club / Teen club
-
Guest service
-
Entertainment
-
Bar service
Food
-
Main restaurants quality
-
Buffet restaurants quality
-
Speciality restaurants quality
Final evaluations
-
Would you cruise this ship again?
-
Do you recommend this ship?
-
Value for money
-
Language assistance