Great new product, some changes needed

Great design , back to the old style Costa that works well . Good food service and style.

Bad entertainment in the theatre , the bars the clubs . Not good at all

Cruise number 55 Costa Cruises – Costa Firenze 21st October to 28th October 2021 Cabin number: 9205 - Forward ship , Deck -9 : Premier Suite Total pax : 4500 , Crew : 1278 : Decks : 18 Cruise for 7 nights Eventually we get to cruise on the brand new ship after a delay in delivery and Covid pandemic. Pushing back this inaugural 3-month season by 18 months. The embarkation went very smoothly from bags drop off to check in, then the full PCR test paid for by Costa Cruises. Got to our suite around 4pm to find our luggage in the cabin and the concierge (Henry) awaiting our arrival. Fruit basket and bottle of Ferrari champagne all a warm welcome. Our Premier Suite was well laid out, very well decorated and structured. Entertainment a total disaster the cruise director not to be seen . Amazing Elite restuarant with wonderful staffing Everlyn, George, Maria and RT fantastic.