Ronan R @explorecruiserepeat Expert Contributor (7) 19/02/2024
37,94

Cruise from Hell

Me gustó

Entertainment was good

No me gustó

Food was terrible, Excursions changed from English to Portuguese with only a days notice, no English spoken on board

Comentarios

My 7th and last cruise with MSC was in February 2024, it began with 5 hours of waiting to get onboard the ship in Santos, 4 different queues later I finally got onboard, I found out from a member of crew that it was 99% Brazilian passengers and that English wasn't going to be spoken on board, except for safety announcements, there was about 3 of those. None of this was explained when booking this cruise and it was the first cruise with MSC where multiple languages weren't spoken. My excursions were all booked in English prior to the cruise, but once I got the tickets on the ship the language had been changed to Portuguese as there wasn't any other English speaking guests on board. The food on board was the worst I have ever had, lots of fatty foods, not many vegetables, I was told afterwards by some crew that the guests in south America aren't as picky when it comes to food, compared to Europe so the food lacked a lot of quality. This will be my last cruise with MSC unfortunately.


area geográfica
Sudamérica
experiencia
Crucero (8 Dias)
Idioma
Inglés
período
Feb 2024
¿Quién fue en un crucero?
en pares
Nacionalidad
Irlanda

Puertos de escala: Santos, Montevideo & Buenos Aires

Embarque y desembarque
  • Embarque
Cabina
  • Confort y Design
  • Limpieza/Mantenimiento
Áreas comunes
  • Confort y Design
  • Limpieza/Mantenimiento
Staff
  • Amabilidad
  • Eficiencia
Servicios a bordo
  • Gimnasio y Spa
  • Tiendas
  • Representaciones teatrales
  • Servicio de internet/Wi-Fi
  • Casino
  • Baby Club/Teen Club
  • Servicio al cliente
  • Entretenimiento
  • Servicio de Bar
Catering
  • Calidad de los restaurantes principales
  • Calidad de los restaurantes buffet
  • Calidad de los restaurantes de especialidades
Calificaciones finales
  • ¿Tomarías un crucero en este barco?
  • ¿Recomendarías este barco?
  • Valor por dinero
  • Asistencia lingüística

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