Wonderful improvement in the middle east
Great new ship in the perfect styling for Costa , wonderful new style restaurants and bars plenty room for privacy
Bit more interaction by officers and the costa club events to be reinstated as they used to be
Cruise number 57 Costa Cruises – Costa Firenze 11th March to 18th March 2022 Cabin number: 7235 - Mid ship , Deck -7 : Suite Total pax : 4500 , Crew : 1278 : Decks : 18 Cruise for 7 nights . Proposed route booked . Dubai / Dubai / Abu Dhabi / Doha / At Sea / Muscat / Dubai Actual route taken due to covid restrictions in Qatar. Dubai / Dubai / Abu Dhabi / At sea / Muscat / Dubai / Dubai. This being our second cruise on Costa Firenze in under 6 months , I was very pleased to see the amazing improvement in productions , cruise director ( Luigi Cougei) and overall service levels across the ship. Having dinner in the Elite restaurant was again a pleasure with amazing service levels by Matre D Sapna , Merlin and servers. All excursions where well handled and on time , it was a wonderful trip seeing the cruise ship operate in a totally different market outside of Europe , Overall a very much improved product, which delivers with the right Cruise Director ( Luigi)
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Embarque
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Confort y Design
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Limpieza/Mantenimiento
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Confort y Design
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Limpieza/Mantenimiento
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Amabilidad
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Eficiencia
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Gimnasio y Spa
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Tiendas
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Representaciones teatrales
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Servicio de internet/Wi-Fi
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Casino
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Baby Club/Teen Club
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Servicio al cliente
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Entretenimiento
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Servicio de Bar
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Calidad de los restaurantes principales
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Calidad de los restaurantes buffet
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Calidad de los restaurantes de especialidades
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Valor por dinero
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Asistencia lingüística