Craig S @Craigscruises Reviewer (23) 01/11/2021
65,15

Mixed review

J'ai aimé

If you enjoy large ships ( over 4000 passengers) then this is for you

Je n'ai pas aimé

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Commentaires

Cruise number 54 Costa Cruises – Costa Smeralda 20th January to 27th January 2020 Cabin number: 15250 - midship , Deck 15 - Premier Balcony Cabin Total pax : 6554 , Crew : 1646 : Decks : 19 Eventually we get to cruise on the brand new ship after a delay in delivery of 2 months and rebooking’s being made we get to cruise on the 5th departure. The week started with Storm Gloria hitting Barcelona 2 hours before our arrival, hence preparing ourselves for some disruption. However British Airways got us into BCN on time. Our private transfer got us to the port in a good 30 minutes and that’s where the disruption started. The non-planning and lack of communication by Costa portside and front desk on board was very clear. With over 1000 passengers disembarking and 1000 plus embarking all in the same 20m sq hall which was 7km away from the ship. Needless to say it took 4 hou


Zone de lacroisière
Méditerranée occidentale
Expérience
croisière (7 jours)
Langue
Anglais
Période
Jan 2020
Qui a croisé?
En paires
Nationalité
Royaume-Uni

Ports d'escale: Barcelona – Palma – at sea – Civitavecchia – La Spezia – Savona -Marseille – Barcelona

Embarquement et Débarquement
  • Embarquement
Cabine
  • Confort et design
  • Nettoyage/Maintenance
Parties communes
  • Confort et design
  • Nettoyage/Maintenance
Personnel
  • Gentillesse
  • Efficacité
Services à bord
  • Gym et Spa
  • Boutiques
  • Représentations théâtrales
  • Service Internet, Wifi
  • Casino
  • Baby Club / Teen Club
  • Service à la clientèle
  • Divertissement
  • Service de bar
Restauration
  • Qualité des restaurants principaux
  • Qualité des restaurants buffet
  • Qualité des restaurants de spécialités
Notes finales
  • Voulez-vous faire une croisière sur ce navire à nouveau?
  • Recommanderiez-vous ce navire?
  • Rapport qualité prix
  • Assistance linguistique

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